This short paper proposes a system for understanding how any information tool fits in your workflow. It demonstrates how bullet points, diagrams, and tight prose can quickly get a point across.

A concise primer designed to help anyone improve the effectiveness of their emails. It's designed to help the reader acknowledge the problem, then offers simple, thoughtful advice which they can use in minutes.

A passionate defence of plain, clear, and honest language, and a thoughtful rant against the worst of corporate English.

Situations are very important. They determine the kind of work you can do at this moment. But you might have poor situational awareness if you're yet to take control of your working contexts. This paper presents a simple method for analysing your working situations and matching them to your tasks. Then, it will help you to build a system which will help you to build smarter schedules and task systems.

Well chosen information tools can magnify your efforts. Badly chosen tools can hamper you. This paper presents a method which will help you describe the strengths and weaknesses of your tool, and choose the right one for your task.